Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the typical shipping time for international orders?
Most international orders are processed within 2-3 business days and typically arrive within 7-14 business days depending on the selected courier and customs clearance.
Do you provide tracking information for my sports equipment?
Yes, once your order has been dispatched, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.
What is your return policy for defective items?
We offer a 14-day return period for items that arrive with manufacturing defects. Please ensure the product is in its original packaging and contact our support team for an RMA number.
Are the products on WGC Shop authentic?
Absolutely. We source all our sports gear and equipment directly from authorized manufacturers and reputable distributors to ensure 100% authenticity.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for bulk or high-value orders.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. Once the order has entered the packing or shipping stage, we are unable to make further changes.